2023 - Live Like a Local

In the current climate of COVID, we understand all those who are booking tours would like security in case of their need to cancel in the event COVID-19 prevents them from travelling.

The General Terms and Conditions for Sea Darwin are as follows:

1. Sea Darwin Pty Ltd reserves the right to make subtle changes to advertised cruises or charters.

2. For those cruises including food, dietary requirements must be requested at the time of booking.

3. Sea Darwin Pty Ltd reserves the right to change or cancel your booking in accordance with operating requirements or circumstances beyond its control.

4. If change or cancellation prove necessary, Sea Darwin Pty Ltd will give you reasonable notice based on the circumstances and will offer you a comparable alternative. If an alternative is not available or acceptable you will be entitled to a full refund or a credit. 

5. If a customer cancels a cruise a full refund (less $20 administration fee and 1.5% booking fees) will be available unless it is within 72 hours where the ticket will be non-refundable.   If a customer cancels a Private Charter, a full refund will be available (less $20 administration fee and 1.5% booking fees) unless it is within 7 days where the private charter fee will be non-refundable.  The administration fee is levied per booking, not per passenger.  

6. Sea Darwin Pty Ltd is not responsible for the costs of any other travel arrangements affected due to our cancellation or rescheduling of a cruise. 

7. Minimum numbers apply for all our cruises and events. 

8. Full payment is required at the time of booking for cruises and events, and a 25% deposit is required for all Private Charters, with the balance due 2 weeks prior to tour. 

9. Seating is allocated on most tours, to ensure that customers cruising together can sit together. If you are travelling with customers on a different booking, please notify at the time of booking. 

10. Sea Darwin Pty Ltd reserves the right to refuse passage to any person who presents for boarding in an intoxicated or substance affected state. 

11. Customers are required to present for boarding 15 minutes prior to cruise scheduled departure time. Boarding will close 5 minutes prior to scheduled departure time. Customers not at the boarding location at that time will forfeit their ticket.  In respect of Turtle Tours, the vessel will depart the Dock at the latest 4pm, there will be no exceptions made for people not at the Dock by this departure time. 

12. While every effort will be made to ensure your comfort and safety, Sea Darwin PL will not be held responsible for any personal injury or any equipment or clothing lost or damaged.